Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Veterans Affairs
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Call the VA National call center at 800-827-1000. The regional office is located at; 210 Walnut Street Des Moines, IA 50309Veterans Affairs
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To be considered a “Veteran”, you must have served on federal active duty other than training, and you must have received an “Honorable”, “Under Honorable”, or “General” discharge. The minimum amount of active duty time required varies for different benefits and what time period the Veteran served in. Certain programs require that active duty time was served during a war period. Some VA benefits are based on income, and some are not. And individuals who served in the National Guard or Reserve forces for at least 20 years may also qualify for certain benefits. We encourage you to schedule an appointment at our office to meet with a Veteran Service Officer by calling 319-291-2512 to discuss your personal circumstances and find out what benefits you may qualify for.Veterans Affairs
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Veterans Affairs
Call the Disabled American Veterans van at 319-486-2158. Rides are scheduled between 9 a.m. - 4 p.m., Monday - Friday. This service is coordinated by the
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Veterans Affairs
The phone number is 319-235-1230.
The Waterloo VA Outpatient Clinic is located at:
4000 University Avenue, Suite 100, Waterloo.
Office hours are 8 a.m. - 4:30 p.m., Monday- Friday. -
- Des Moines VA Hospital Phone: 800-294-8387 - Iowa City VA Hospital Phone: 800-637-0128.Veterans Affairs
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The Iowa Veterans Home is located at: 1301 Summit Street Marshalltown, IA 50158 Call 800-645-4591 for admissions information.Veterans Affairs
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Veterans Affairs
The Commission meets once a month, generally the 1st Wednesday of the month at 4:00 p.m. You can call the office at 391-291-2512 for their next scheduled meeting.
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· County Veterans Affairs or Recorders Offices: If you have ever filed a copy of your DD-214 at the Black Hawk County Veterans Affairs or Recorders office, you may request a copy by going to that office in person. If you filed this in another county, you will need to contact that county office to inquire about obtaining a copy. · Iowa Department of Veterans Affairs: If you were a resident of Iowa at the time of your discharge, you may contact the IDVA (1-800-838-4692) to find out if it’s on file and request a copy. If you were a resident of another state, you will need to contact that state’s Department of Veterans Affairs. · National Personnel Records Center: you may submit your request online by going to the website www.archives.gov and following the directionsVeterans Affairs
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Veterans Affairs
Property Tax Exemption: This is a statewide benefit that reduces a veteran’s assessed home value for property tax purposes by $4,000. To qualify, a service member must have served on active duty during a period of war or for a minimum of 18 months during peacetime. Applications are available at the Black Hawk County Veterans Affairs and Assessors offices, or go to https://va.iowa.gov/benefits for a link to this application and other Iowa Veterans benefits. · Disabled Veteran Homestead Tax Credit: This statewide benefit provides 100% exemption of property taxes for 100% disabled service-connected veterans and Dependency and Indemnity Compensation (DIC) recipients. Applications are available at the Black Hawk County Veterans Affairs and Assessors offices, or go to https://va.iowa.gov/benefits for a link to this application and other Iowa Veterans benefits.
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Veterans Affairs
Attached is a document that explains the process.